How Baopals Works

Got A Question About A Product?

Our team is available to help communicate with the seller of any product on our website in Chinese to get you an answer to any questions you might have.

Baopals After Sales Service

We've streamlined the process to make it easier for you to contact the Baopals team if you have any comments or concerns about your order.

Product Returns and Refunds

While the concept of product returns/refunds can be daunting in China, here at Baopals we do our best to make returns/refunds an effortless experience.

Welcome to Baopals!

Baopals is Taobao and Tmall for the rest of us. We have unlocked the gates to the world’s largest online marketplace, with over 800 million products to choose from.

The Baopals Score

The Baopals score aggregates and weighs several important pieces of information: the product quality, seller service, and shipping speed.