Shopping Tips

Tracking Your Order

With Baopals, you can track your orders with real-time English updates, and get help from an agent any time you need to communicate with the seller or courier.

Get 25 RMB Off Your Next Order

Help spread the word about us and earn a voucher for 25 RMB off your next purchase by sharing one of our articles or a flyer on Facebook or WeChat!

Got A Question About A Product?

Our team is available to help communicate with the seller of any product on our website in Chinese to get you an answer to any questions you might have.

How to Specify Product Choice

Some products on Baopals may require a bit more attention when placing an order. You can now go to our handy Request Form to let us know all the details!

Direct Deliveries

When shopping on Baopals, all of your purchased items are shipped directly from the Taobao and Tmall sellers to your shipping address.

Follow the Breadcrumbs!

Following Baopals breadcrumbs are another useful way to find products, especially when searches aren't yielding the right results, or enough of them.

Product Returns and Refunds

While the concept of product returns/refunds can be daunting in China, here at Baopals we do our best to make returns/refunds an effortless experience.