Payments & Refunds

Welcome to Baopals!

Baopals is Taobao and Tmall for the rest of us. We have unlocked the gates to the world’s largest online marketplace, with over 800 million products to choose from.

Product Returns and Refunds

While the concept of product returns/refunds can be daunting in China, here at Baopals we do our best to make returns/refunds an effortless experience.

Setting Up Alipay

As an expat, it used to be quite difficult to set up Alipay, but the process has gotten a whole lot easier recently, not least because the interface now has English!

Paying with UnionPay

For those of you wishing to shop on baopals with China UnionPay, we have made the method as painless as possible. Fortunately, no ebanking is required!

Setting Up WeChat Wallet

As an expat in China, there’s no easier way to transfer money to friends, pay the bill at a restaurant, or shop on baopals.com than to use WeChat Wallet.