Choosing the Right Products

When viewing a product, there’s a wide variety of information for you to take in. Let’s look at these sneakers for an example:

1. Product Name. Unless we have updated it ourselves, the product name is auto-translated from Chinese, so you may notice some odd phrasing here. If anything seems unclear, don’t hesitate to ask us for clarification.

2. Pricing. Price may depend on which product option you choose, and you will see the price update when you make your selection. Keep an eye out for the shipping fee as well - many products require no additional shipping charge, but not all.

3. Seller Location. This information can come in handy if you need a product more urgently. Orders shipping from the same city can sometimes take less than 24 hours to arrive! Taking advantage of seller location is also highly recommended for purchasing groceries.

4. Seller. If the seller is from Tmall, you can click on the seller store to see more products from this seller.

5. Product Options. Sometimes product options will be pictures, sometimes text, and sometimes a combination of the two. On rare occasions, a seller may create a message or advertisement as a product option. If you see this, please ignore it and choose from the regular options. Text product options don’t always translate perfectly, but if you have a question, we’ll be happy to answer. You may also use your mouse to hover over the product images to see more information on the product.

6. Baopals Score. Our score is an aggregate of Taobao/Tmall ratings on product quality, shipping speed, and seller service. It is automatically adjusted to account for rating inflation on Taobao and Tmall. Generally, we suggest aiming for products with a Baopals score of 4 or above.

7. Add To Collection. Curate your own personal collections of products you love and want to share with others.

8. Recommendations On Baopals. B = Buy, and P = Pass! This is a quick way for people to rate a product without leaving a review.

9. Quantity Sold On Taobao/Tmall. This number tells you how many products have been sold by this store. A seller with low volume isn’t necessarily a bad choice, as they may be a young store or selling very specific items, but high volume sellers are likely to ship items more quickly.

10. Ratings On Taobao/Tmall. These scores are automatically updated based on Taobao and Tmall customer ratings. These ratings seldom fall below 4.3 - thus the Baopals score takes this into account and a product with 4.3 Taobao/Tmall ratings will receive a Baopals score of 2 out of 5. 

11. Product Specifications. Here you will find details related to the brand, manufacturer, product model, material, size, and other useful information. It is automatically translated from Chinese.

12. Product Info. This can be a very useful section if you have further questions or would like to see more of the product. Sellers often include extra images here that show product dimensions, material, how-to, and other useful information.

13. Baopals Reviews. We invite Baopals shoppers like you to leave reviews on products and help out fellow shoppers.

14. Q&A. If you still have any questions, you can ask the Baopals team right here. We will investigate and get back to you lickety-split with an answer!

Follow these tips, and you’ll be able to find quality products from conscientious sellers.