Delivery

Baopals After Sales Service

We've streamlined the process to make it easier for you to contact the Baopals team if you have any comments or concerns about your order.

Direct Deliveries

When shopping on Baopals, all of your purchased items are shipped directly from the Taobao and Tmall sellers to your shipping address.

Rejecting Packages

While it’s impossible to physically inspect products before purchasing, you do have the power to reject packages and obtain a full refund or a replacement.